Our colocation in the data center in ConnectaParc Düsseldorf

Our Data Center's Network Operation Center (NOC) is staffed around the clock, 365 days a year, with technically trained staff who oversee the network infrastructure and perform timely customer-assigned activities. This applies both to simpler remote services as well as more advanced, so-called intelligent remote services in which technically competent technicians of our data center carry out activities on the IT systems according to the instructions of a customer by telephone or e-mail (eg configurations, software). Updates, cabling, hard disk replacement, server installation / removal, etc.).

Our network is based exclusively on state-of-the-art components from Juniper Networks - we have been using state-of-the-art 10GbE technology for years, enabling us to connect rackswitches and / or individual servers with the highest possible data processing performance. In addition, our network already provides full and native IPv6 support.

  • German data center location according to BDSG
  • DIN ISO 9001: 2008 and DIN EN 27001: 2008 certified
  • Emergency power supply (UPS and diesel generator)
  • Redundant air conditioning
  • 100% green electricity from hydropower
  • Early fire detection system
  • 24 hours / 7 days video surveillance
  • Access control via RFID chip and biometric hand-held scanner
  • Anti-static raised floor
  • Surveillance by security service

Depending on your needs, you have the option of using different capacities in the data center and flexibly adapting them if necessary. The Rittal IT racks are built in cold aisle containments and provide enclosed and separated units in the size of 10 height units (1/4 rack), 20 height units (1/2 rack) or a whole rack with 47 height units.

Each IT rack is connected to our network via at least one switch port. To guarantee the best possible connection quality, all racks are connected to our router via a maximum of two switches. From there it goes directly into our backbone. This is connected to multiple redundant Tier1 carrier networks

Our offer includes much more than the provision of a parking space. Optionally, we monitor the availability of your systems and key services, and in the event of a failure, the customer will be informed promptly. Furthermore, an IP-based traffic analysis incl. Bandwidth graph is available which can also be made available to your customers on request.

Reboot and hands-on
In addition to competent support, we also offer a technically and organisationally mature environment for your hardware. Our technicians are available around the clock (24/7) and can reboot or replace defective hardware as needed. In addition, we also do administrative work that needs to be done locally on your system.

power supply
Like the connection, the power is designed for high availability. Separately secured racks, uninterruptible power supply (UPS) with emergency generator and appropriately designed fuel supply ensure self-sufficient operation of the data center even over a longer period of time.

Access to the data center
To ensure that every customer only has access to their hardware, their own access to the data center is only offered from a 1/2 rack. Of course, our other customers have 24/7 access to your hardware at all times, whereby the accompaniment by a technician is then obligatory.

All our products are characterized by special flexibility and expansion possibilities. This also applies to our racks. We always consider the development of our customers and can thus provide capacities for extensions at any time. For example, in a very short time it is possible to change from 1/4 or 1/2 rack to a whole or several racks.

The data center in Dusseldorf is equipped with an alarm system. In particular, all entrance areas as well as especially critical zones are protected against unauthorized access. Furthermore, the entire data center in Dusseldorf has a modern early fire detection system, which detects a possible fire both above and below the double floor at an early stage and initiates the appropriate measures. Both systems are connected to a local security service and are remotely monitored.

The data center in Dusseldorf has exterior and interior walls in solid construction. Furthermore, it is equipped with self-closing doors. The colocation areas are equipped with a raised floor (600 mm rectangular panels, with a height of up to 500 mm). Access to the data center in Dusseldorf is at ground level, so that a problem-free transport of the equipment is possible.

Multiple redundant carrier connections
Various fiber optic lines to the transfer points of the main carriers in the Connecta Parc

Both for the power supply as well as for the Internet connections, the data center in Dusseldorf has each redundant and separate house introductions.

The air conditioning is via the raised floor. The air conditioning systems used are specially designed for use in computer centers and ensure not only optimum cooling but also minimal condensation risk. The input air conditioning is 21 ° C ± 2 ° C, 50 % RH ± 20 and is subject to constant monitoring. The cooling capacity of the individual air conditioners is approx. 50 kW.

In order to ensure a permanent power supply, emphasis was also placed on a high degree of availability and redundancy, especially in the area of energy supply. The power is permanently buffered by redundant UPS systems, which not only compensates for complete power outages, but also for power fluctuations in the grid of the power utility.

For longer power failures, an emergency generator is available and supplies up to 100% of the current if required. Appropriate control mechanisms ensure that components with high starting currents, such as motor loads and rectifiers, are started sequentially. The generator has a start-up time of about 30 seconds and is checked and tested once a month for its functionality. The fuel supply is designed for permanent operation of the emergency generator. Furthermore, a refueling during operation is possible to bridge longer downtime can.

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