New ICANN rules for holder changes for gTLDs from 1 December 2016

Dear Customers and Interresents,

ICANN, the responsible authority for gTLDs (eg com,, .shop .etc), changes the policy for domain owner changes as of 01.12.2016.

The new policy changes the process for gTLD domain ownership change and affects all ICANN REGISTRARE domains and all generic domain extensions. Country endings (ccTLDs, such as .de, .at, .ch) are not affected by the new regulation.

What's new from December 1, 2016?
According to the new ICANN guideline, if the gTLD domain name changes (eg, com, .net, org, .shop .etc), the domain owner will be notified by e-mail about the owner's change of domain name ,
This means that after a domain owner change, both the old and the new domain owner will receive an e-mail notification of this change of data from the competent domain REGISTRY, such as Section II.C.1.1.6 of the ICANN Transfer Policy (

The change of the e-mail address of a domain owner also applies according to the new regulation as a domain owner change.
If the e-mail addresses of the old and new owner match, only one e-mail notification will be sent to this e-mail address.

In addition, after a change of domain owner, a 60-day transfer ban will take effect. Until now, this 60-day transfer lock only existed after a domain registration or a domain transfer (provider change). From 01.12.2016, this will also be the case if a domain owner change has occurred.

Which changes to the domain owner data are according to ICANN as owner change?
The following changes to the data of the domain owner (also called REGISTRANT or owner-c) apply from 01.12.2016 as domain owner change:
& #8211; Change of the first name
& #8211; Change of surname
& #8211; Change of organization
& #8211; Change of email address
What to look for?
60-day transfer lock after a domain owner change.
If a domain owner instructs you to change the owner data of a gTLD domain (eg com,, .shop .etc), please inform him in advance that after this change of data, this domain will be used for 60 days for a domain transfer (removal of the domain to another provider) is blocked. (Transfer lock)
Also inform your customer that old and new domain owners will be notified by the responsible domain REGISTRY by e-mail if the data has changed. Note when using contact handles The use of contact handles has been a simplification in domain administration in the past. Multiple domains can use a single contact handle for the domain owner. Instead of always having to provide the complete contact data, a complete record of name, address, tel / fax, e-mail is stored in a contact handle database and is given a shortcut (handle name), which is stored in the domain management system. System is unique and can be used on behalf of the complete contact data.
(eg MM1, instead of Max Mustermann, Beispielstrasse 1, 12345 Große Stadt, ...)

This simplification will be severely limited in the future by the ICANN new regulation.
It is common for all domains of a customer to use a single contact trade.

Max Mustermann has the contact handle MM1.
Suppose Max Mustermann has the following domains:
Let's assume that Max Mustermann has a new e-mail address and informs you about this, together with the order to change this e-mail address also for his existing domains. Previously, you could then quite simply call the contact handle MM1 in the handle management, change the e-mail address contained therein, save the modified contact handle MM1 and in the background all domains that use the contact handle MM1 were automatically updated ,

Since in most cases the domain owner and the Admin-C are identical, the same contact handle is usually used for domain owners and Admin-C. So also in our example Max Mustermann.
Therefore, only one change to the handle MM1 is necessary.
Due to the new ICANN regulation, however, the domain names and will be blocked for a 60-day domain transfer by this change to the contact handle MM1. In the future this must be considered and your customer must be informed before this data change is carried out.

Should this update of the owner data serve to prepare a domain transfer, eg because the e-mail address was no longer up-to-date and the FOA transfer e-mail could not be delivered to the Admin-C, then it would be advisable to In this case, create a new contact handle (MM2) only for Admin-C and not change the contact handle of the domain owner (MM1) to avoid the 60-day transfer lock.
Since after a gTLD domain transfer also a transfer lock of 60 days takes place, it would be advisable in this example to update the owner data only after the transfer with the new Provider.

Therefore, we always recommend before a handle update that the email address and / or organization changes to check which domains use that handle as the owner contact handle. This change to a contact handle can then affect all domains where this contact handle is registered with the domain owner (owner-c).

In the domainrobot you can check which domains use a specific contact handle:
Domains and contacts
Manage contacts

Through the actions "Domains using this handle" you can then view all domains that use this handle.

For example, with our "Bulk Domain Update" tool, you can also assign a specific contact handle for a specific contact (owner-c, admin-c, tech-c, zone-c) to multiple domains with just one job for all enter assigned domains.

This new ICANN policy affects many internal domain and contact handle processes as well as communication with the various REGISTRIES.
As always, we have chosen the path that means the least effort for you and act as Designated Agent for you and your customers in these cases.
You must therefore incorporate the Registration Agreements of our gTLD System Partners into your own terms and conditions to ensure that you, we and our gTLD system partners act as Designated Agents for both the Old and New Owner in accordance with the ICANN Policy can.

We will closely monitor the new processes and precisely assess the different implementations of the new ICANN Rule both with our system partners and with our market participants in order to further optimize our domain management system for you.

For questions please contact our support team.

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